Evaluating Change

Over two years ago now Heather Stagl of Enclaria LLC interviewed me for her radio show, The Change Agent’s Dilemma. We talked about ways to measure the progress your organization is making toward a planned change. I am reposting the interview because the topic is timeless and a source of frustration for many people seeking to create change in an organization.

There is a point in change management where all the plans are made, key people are on board, and the resources are available. (See my post It’s So Meta: Managing Change in the Public Sector for detail on these steps.) All that’s left to do is the work – which can take months or even years!

How do you keep progressing toward a change over the long haul?

One part of the answer is measurement. In the interview, Heather and I discuss ways to find appropriate measurements, how to monitor them, and how to use them to keep your change on track.

You can listen to the show using the player below. I also created a worksheet to help with this process, which is available for download.

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